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Request Web Support

How can we help?

Website access

All content contributors and editors must complete website accessibility training before gaining access to a WSU website. The training is required by the University and takes about an hour. You must complete the training yearly. Training is available online.

Once you complete web accessibility training:

Google Analytics access

New website

We will schedule a meeting with you to discuss the scope, desired timeline, and details of this project. Please email the Web Service Center at cahnrs.web.support@wsu.edu with your request.

Training

Ignite WordPress training

You will receive an email with a link to training materials once you’ve completed web accessibility training and are granted access to a site.

Web Design System one-on-one training

This option is available for departments or teams transitioning their website/s into the new WSU Web Design System. The Web Service Center will provide up to 2 hours of training at no charge.

Accessibility check

  • If you have a new website, the Web Service Center will provide an accessibility check free of charge. This process takes two weeks and must be requested in advance of website launch.
  • Accessibility checks outside the original/first check are billable at $50/hr.
  • Please email the Web Service Center at cahnrs.web.support@wsu.edu with your request.

Technical support

Are you experiencing a technical issue with your website? Please submit the details of the issue using the issue tracker form and our department will contact you to follow up.

Content updates

Content updates are a billable task. The average cost for a department is $11 per page with a minimum $50 charge.

Have another web request not listed here?

Contact the Web Service Center at cahnrs.web.support@wsu.edu and we will set up a meeting to discuss your web needs.

Custom HTML Email Development

The Web Service Center can build custom HTML emails and newsletters. Most projects are billable at $50/hr. Projects can take 1-6 hours to complete, depending on the scope of the project. Please submit your request well in advance.